Privacy Policy
Last updated: 17 August 2026
1. Introduction
ASWB Master ("we", "our", "us") operates the website at aswbmaster.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our ASWB exam preparation platform. ASWB Master is developing a separate iOS app, which is not released yet; when it launches it will be an independent product with its own billing, and the additional third-party services it will rely on are listed in section 5.
By creating an account or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following categories of information:
Account Information
- Email address (required for account creation)
- Display name (optional, set in your profile)
- Authentication data via Google OAuth or email/password
Study Progress Data
- Quiz and mock exam scores, answers, and completion times
- Topics viewed and study notes accessed
- Practice sessions and bookmarked questions
- Study streaks and daily activity
- Weak area identification and performance analytics
Payment Information
- Payments are processed by Dodo Payments. We do not store your credit card number, CVV, or full payment details on our servers.
- We receive confirmation of payment status, transaction ID, and purchase type (one-time or subscription).
Support Enquiries
- The question you send us, and the email address you give us so we can reply
- Which page you asked from, so we can understand the question in context
- A one-way hashed form of your IP address, used only to rate-limit our public enquiry form. We do not store the address itself and the hash cannot be reversed back into one.
- If you ask a question without an account, we may add your email to our ASWB exam study tips list. Every one of those emails has a one-click unsubscribe link, and existing customers are never added.
Usage Data
- Pages visited, features used, and time spent on the platform
- Device type, browser, operating system, and screen resolution
- IP address (anonymised in analytics)
3. How We Use Your Information
- Provide and maintain our ASWB exam preparation service
- Track your study progress, streaks, and performance analytics
- Identify weak areas and personalize your study experience
- Process payments and manage your premium access for the duration of the plan you purchased
- Send essential service communications (e.g., password resets, payment confirmations)
- Analyze usage patterns to improve our content and features
- Prevent fraud, abuse, and unauthorized access
We do not sell your personal information to third parties. We do not send promotional marketing emails unless you explicitly opt in. As an existing customer you may occasionally receive a service-related message about your account or your experience with us (for example, a request to leave a review) — you can opt out of these in one click at any time.
4. Data Storage & Security
- Your data is stored securely using Supabase, with databases hosted in the EU (Frankfurt).
- All data is encrypted in transit (TLS/HTTPS) and at rest.
- Access to production databases is restricted to authorized personnel only.
- Authentication tokens are stored securely using HTTP-only cookies.
- We use Row Level Security (RLS) policies to ensure users can only access their own data.
While we take reasonable measures to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services to operate our platform:
- Supabase — authentication, database, and file storage
- Dodo Payments — payment processing
- Google Analytics — anonymous usage analytics
- Google OAuth — optional sign-in method
- Vercel — website hosting and content delivery
Our separate iOS app is not released yet. When it launches it will be an independent product and will additionally use:
- Apple App Store — in-app purchases and subscription billing
- RevenueCat — subscription and entitlement management
- Firebase (Google) — app usage analytics
Each of these services has their own privacy policy governing how they handle your data.
6. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectify — update or correct inaccurate personal data
- Delete — permanently delete your account and all associated data from your profile settings
- Export — request an export of your study progress data
- Withdraw consent — opt out of non-essential data collection at any time
To exercise any of these rights, contact us at support@aswbmaster.com or use the account management features in your profile.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act gives you specific rights over your personal information. We honor these rights for every user, wherever you live, rather than gating them by residence.
Categories we collect. Identifiers (your email address, and your name and profile picture if you sign in with Google); commercial information (which plan you bought, and when); internet or network activity (pages viewed, questions answered, and the study progress built from them); and inferences drawn from that activity (which content areas you find hardest). Each is collected for the purposes set out in section 3 and no others.
We do not sell your personal information, and we do not share it in the specific sense the CPRA gives that word — disclosure for cross-context behavioral advertising. We have not done either in the preceding twelve months. We also do not collect sensitive personal information as the CPRA defines it, so a request to limit its use would have nothing to act on.
Your rights are to know what we hold and why, to obtain a copy, to correct it, to delete it, and not to be treated differently for exercising any of them. Deletion and export are available immediately in your profile settings without contacting anyone. For anything else, email support@aswbmaster.com from the address on your account — matching the request to the account is how we verify it. You may use an authorized agent, in which case we will ask for written proof of their authority.
We respond within 45 days, and will tell you if we need the further 45 the statute allows.
8. Users in the UK and European Economic Area
This site is written for candidates sitting United States social work licensing examinations, but it is reachable worldwide and we do not block UK or EEA traffic. If you are in either, the rights in section 6 apply, and additionally the rights to object to processing, to restrict processing, to data portability, and to lodge a complaint with your national supervisory authority.
Our lawful bases. Performance of a contract, for the account itself and the progress that makes it useful; legitimate interests, for security, fraud prevention and aggregate analytics; and consent, for non-essential cookies and marketing email — which you can withdraw at any time without losing access to anything you have paid for.
International transfers. Our infrastructure providers store data in the United States, as set out in section 5. Where a transfer needs a safeguard, we rely on those providers' data processing terms, which incorporate the European Commission's Standard Contractual Clauses.
9. Data Retention
- Your data is retained for as long as your account is active.
- When you delete your account, all personal data and study progress is permanently removed from our systems.
- Anonymised, aggregated analytics data (which cannot identify you) may be retained for service improvement purposes.
- Payment records may be retained as required by applicable tax and financial regulations.
10. Cookies
We use a limited number of cookies:
- Essential cookies — required for authentication and session management. These cannot be disabled.
- Analytics cookies — used by Google Analytics to understand how visitors use our site. These are anonymised.
We do not use advertising cookies or tracking pixels.
11. Children's Privacy
ASWB Master is designed for social work students and practitioners preparing for the ASWB social work licensing examinations. Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal data, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will notify registered users by email. The "Last updated" date at the top of this page reflects the most recent review. Your continued use of ASWB Master after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: